Strategic and Performance Management Division
 

Our Performance Management Division focuses on two essentials in helping clients develop and sustain great organizations:

  1. Creating Strategic Alignment of the Organization
  2. Maximizing the value of human capital

Strategic Alignment

The Balanced Scorecard Model we employ (developed by Kaplan and Norton) in developing Strategic Alignment evaluates your organization from four perspectives:
 
   Financial Perspective (How do we perceive our shareholders?)
   Customer Perspective (How do we perceive our customers?)
   Process Perspective (In what processes should we excess to succeed?)
   Learning and Innovation Perspective (How will we sustain our ability to change and          improve?) 		 


We support the translation of your strategic intent into definable action plans by answering the following:

   1. What do you have to be good at in each perspective?
   2. What do you measure in each perspective?
   3. How do we evaluate our scorecard?
   4. What actions do we initiate to reach our targets?

This model is now used by over 60% of the Fortune 1000 companies and is rapidly being adopted by all levels of government. It is recognized as the only Performance Management Model to focus on top-to-bottom Strategic Alignment of the organization.

We offer State of the Art technology to support your performance management system and ongoing training and consulting to ensure organization wide adoption and success of the project.


Human Resource/Organizational Development

Our state of the Art leadership training, coaching services and human resource development workshops are second to none in the industry and have been developed by industry leaders in corporate and educational development.

Jeffrey Sparling CMA is certified by three internationally recognized organizations with program offerings in the following areas:

   Leadership Practices/Principles, Diversified Leadership Situations
   Conflict Resolution and Intervention
   Value-Added Negotiating
   Front Line Customer Service
   Effective Communications
   Balanced Scorecard Design and Deployment
   Board Governance and Accountability

Our preference is to help you identify learning and performance gaps and design the programs to suit your strategic requirements.

Your greatest investment is your people. Our mandate is to maximize your investment through our learning programs, professional coaching and on the job technical training in performance management models and human resource maximization.

We strive to transfer our skills to your organization.


 
Jeffrey Sparling CMA
jsparling@bouchardco.com

 

A Certified Management Accountant with over 20 year's experience, Jeffrey provides his clients a multi-disciplined experience base in strategic planning, performance management (Balanced Scorecard Performance Models), accounting/ financial management, as well as front line experience in multi-national corporate management, marketing and internal Human Resource training solutions. He is a highly capable and experienced leadership/management trainer (certified with 3 leading international educational organizations) and delivers a variety of leadership and human resource training and workshops to the executives of some of Canada's top performing companies and government: Creoscitex, Great West Life, Northwestel (a Division of Bell Canada), The B.C. Provincial Government, the Federal Government of Canada and The Future Shop. Please see our services section for a full listing of Leadership and HR development programs we offer.
Jeffrey has been associated with Bouchard & Company, Chartered Accountants since 1988, and spearheads our Performance Management Division. Prior to joining Bouchard & Company Jeffrey held several positions as a product development manager and regional sales and marketing manager with well-known multinationals. Jeffrey currently serves on the Society of Management Accountants Professional Development Committee, the Board of Directors of Deltassist Family and Community Services, the Lions Bay Volunteer Fire Department and has been active in the community as both a High School Basketball coach and fastball coach. He brings a strong competitive spirit, sense of fair play, and a seasoned “big picture” perspective to any organization.
Click HERE to view Jeff's training brochure (236 KB .PDF)
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Bouchard & Company - 8644 - 120th Street, Surrey, BC V3W 3N6 - - Tel: 604-591-3193 Fax: 604-591-3154 - - bco@bouchardco.com
©2006 Bouchard & Company